.header{background:var(--background-card);border-bottom:1px solid var(--border-color);position:sticky;top:0;z-index:1000;box-shadow:0 1px #0000000d}.nav{display:flex;align-items:center;justify-content:space-between;padding:var(--spacing-md) 0;gap:var(--spacing-md);flex-wrap:nowrap;min-width:0}.logo{flex-shrink:0;min-width:0}.logo h3{color:var(--accent-color);font-size:1.1rem;margin:0;transition:var(--transition);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}.logo:hover h3{color:var(--accent-light)}@media (max-width: 1100px){.logo h3{font-size:1rem}}@media (max-width: 992px){.logo h3{font-size:.95rem}}.nav-links{display:flex;gap:var(--spacing-md);align-items:center;flex-shrink:0}.nav-links a{color:var(--text-primary);font-weight:500;padding:var(--spacing-sm) var(--spacing-md);border-radius:var(--border-radius);transition:var(--transition);white-space:nowrap}.nav-links a:hover{color:var(--accent-color);background:var(--background-secondary)}.nav-actions{display:flex;gap:var(--spacing-md);align-items:center;flex-shrink:0}.language-switcher{position:relative}.btn-icon{display:flex;align-items:center;gap:var(--spacing-xs);background:transparent;color:var(--text-secondary);padding:var(--spacing-sm) var(--spacing-md);border-radius:var(--border-radius);font-size:.9rem;transition:var(--transition);white-space:nowrap}.btn-icon:hover{color:var(--accent-color);background:var(--background-secondary)}.language-menu{position:absolute;top:100%;right:0;margin-top:var(--spacing-xs);background:var(--background-card);border:1px solid var(--border-color);border-radius:var(--border-radius);box-shadow:0 4px 12px var(--shadow);min-width:150px;overflow:hidden}.language-menu button{width:100%;text-align:left;padding:var(--spacing-sm) var(--spacing-md);background:transparent;color:var(--text-primary);font-size:.9rem;transition:var(--transition)}.language-menu button:hover,.language-menu button.active{background:var(--background-secondary);color:var(--accent-color)}.user-menu{display:flex;gap:var(--spacing-sm);align-items:center}.user-menu-dropdown{position:relative}.user-dropdown-menu{position:absolute;top:100%;right:0;margin-top:var(--spacing-xs);background:var(--background-card);border:1px solid var(--border-color);border-radius:var(--border-radius);box-shadow:0 4px 12px var(--shadow);min-width:200px;overflow:hidden;z-index:1000}.user-dropdown-item{width:100%;text-align:left;padding:var(--spacing-sm) var(--spacing-md);background:transparent;color:var(--text-primary);font-size:.9rem;transition:var(--transition);display:flex;align-items:center;gap:var(--spacing-sm);border:none;cursor:pointer}.user-dropdown-item:hover{background:var(--background-secondary);color:var(--accent-color)}.user-dropdown-item:last-child{color:var(--error)}.user-dropdown-item:last-child:hover{background:var(--background-secondary);color:var(--error)}.mobile-user-btn{width:100%;text-align:left;padding:var(--spacing-md);border-radius:var(--border-radius);transition:var(--transition);display:flex;align-items:center;gap:var(--spacing-sm);background:transparent;color:var(--text-primary);border:none;cursor:pointer;font-size:1rem}.mobile-user-btn:hover{background:var(--background-secondary);color:var(--accent-color)}.nav-actions .btn{white-space:nowrap}.mobile-menu-btn{display:none;background:transparent;color:var(--primary-color);padding:var(--spacing-sm);flex-shrink:0}.mobile-nav{display:none}@media (max-width: 768px){.desktop-nav{display:none}.mobile-menu-btn{display:block}.mobile-nav{display:flex;flex-direction:column;gap:var(--spacing-sm);padding:var(--spacing-md) 0;border-top:1px solid var(--border-color)}.mobile-nav a,.mobile-nav button{padding:var(--spacing-md);border-radius:var(--border-radius);transition:var(--transition);display:flex;align-items:center;gap:var(--spacing-sm)}.mobile-nav a:hover,.mobile-nav button:hover{background:var(--background-secondary)}.mobile-lang-select{display:flex;gap:var(--spacing-sm);padding:var(--spacing-sm) 0;border-top:1px solid var(--border-color);border-bottom:1px solid var(--border-color)}.mobile-lang-select button{flex:1;padding:var(--spacing-sm);background:transparent;color:var(--text-secondary);font-size:.9rem;border-radius:var(--border-radius);transition:var(--transition)}.mobile-lang-select button.active{background:var(--accent-color);color:#fff}.logout-btn{background:transparent;color:var(--error);width:100%;text-align:left}}.footer{background:linear-gradient(180deg,var(--primary-dark) 0%,var(--primary-color) 100%);color:#fff;padding:var(--spacing-2xl) 0 var(--spacing-lg);margin-top:auto}.footer-content{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:var(--spacing-xl);margin-bottom:var(--spacing-xl)}.footer-section h4,.footer-section h5{color:var(--accent-light);margin-bottom:var(--spacing-md);font-size:1rem;font-weight:600}.footer-section p{color:#fffc;line-height:1.6}.footer-section ul{list-style:none}.footer-section ul li{margin-bottom:var(--spacing-sm)}.footer-section ul li a{color:#fffc;transition:var(--transition)}.footer-section ul li a:hover{color:var(--accent-light)}.footer-bottom{text-align:center;padding-top:var(--spacing-lg);border-top:1px solid rgba(255,255,255,.2)}.footer-bottom p{color:#fff9;font-size:.9rem}@media (max-width: 768px){.footer-content{grid-template-columns:1fr;gap:var(--spacing-lg)}}.hero-section{background:linear-gradient(145deg,var(--primary-dark) 0%,var(--primary-color) 50%,var(--secondary-color) 100%);color:#fff;padding:var(--spacing-2xl) 0;text-align:center;position:relative;overflow:hidden}.hero-section:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:radial-gradient(ellipse 80% 50% at 50% 0%,rgba(255,255,255,.06) 0%,transparent 50%);pointer-events:none}.hero-content{position:relative;z-index:1;max-width:720px;margin:0 auto;padding:var(--spacing-2xl) 0}.hero-content h1{color:#fff;font-size:2.25rem;margin-bottom:var(--spacing-md);font-weight:700;letter-spacing:-.02em}.hero-subtitle{font-size:1.1rem;margin-bottom:var(--spacing-xl);color:#ffffffe6;line-height:1.5}.search-form{display:flex;gap:var(--spacing-md);max-width:520px;margin:0 auto;flex-wrap:wrap;justify-content:center}.search-input-wrapper{flex:1;display:flex;align-items:center;gap:var(--spacing-sm);background:#fff;padding:.75rem 1rem;border-radius:var(--radius-lg);min-width:240px;box-shadow:var(--shadow)}.search-input-wrapper svg{color:var(--text-light);flex-shrink:0}.search-input-wrapper input{flex:1;border:none;outline:none;font-size:1rem;background:transparent}.search-form .btn-accent{padding:.75rem 1.5rem;border-radius:var(--radius-lg);font-weight:600}.features-section{background:var(--background);padding:var(--spacing-2xl) 0}.features-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:var(--spacing-lg)}.feature-card-link{text-decoration:none;color:inherit;display:block}.feature-card{text-align:center;padding:var(--spacing-xl);height:100%;border-radius:var(--radius-lg);border:1px solid var(--border-color);background:var(--background-card);box-shadow:var(--shadow-sm);transition:var(--transition)}.feature-card:hover{transform:translateY(-4px);box-shadow:var(--shadow-lg);border-color:var(--accent-color)}.feature-card h3{margin-bottom:var(--spacing-sm);font-size:1.2rem;color:var(--primary-color)}.feature-card .text-muted{font-size:.9rem;line-height:1.5;color:var(--text-secondary)}.about-section{background:var(--background-secondary);padding:var(--spacing-2xl) 0}.about-content{max-width:640px;margin:0 auto;text-align:center}.about-content h2{margin-bottom:var(--spacing-lg);color:var(--primary-color)}.about-content p{font-size:1.05rem;line-height:1.8;color:var(--text-secondary);margin-bottom:var(--spacing-lg)}.about-content .btn-primary{border-radius:var(--radius-lg)}@media (max-width: 1024px){.features-grid{grid-template-columns:repeat(2,1fr)}}@media (max-width: 768px){.hero-content h1{font-size:1.75rem}.hero-subtitle{font-size:1rem}.search-form{flex-direction:column;max-width:100%}.search-input-wrapper{width:100%;min-width:100%}.features-grid{grid-template-columns:1fr}.feature-card{text-align:center}}.case-card{display:flex;flex-direction:column;height:100%;border-radius:var(--radius-lg);border:1px solid var(--border-color);padding:var(--spacing-lg);box-shadow:var(--shadow-sm);transition:var(--transition)}.case-card:hover{border-color:var(--accent-color);box-shadow:var(--shadow)}.case-card-header{margin-bottom:var(--spacing-md);padding-bottom:var(--spacing-md);border-bottom:1px solid var(--border-color)}.case-card-header h3{font-size:1.15rem;color:var(--primary-color);margin:0;font-weight:600;line-height:1.4}.case-card-body{flex:1;display:flex;flex-direction:column;gap:var(--spacing-sm)}.case-info-item{display:flex;align-items:center;gap:var(--spacing-sm);color:var(--text-secondary);font-size:.9rem}.case-info-item svg{color:var(--accent-color);flex-shrink:0}.case-description{margin-top:var(--spacing-sm);color:var(--text-secondary);line-height:1.6;font-size:.9rem}.case-card-footer{margin-top:var(--spacing-md);padding-top:var(--spacing-md);border-top:1px solid var(--border-color)}.case-card-footer .btn{width:100%;justify-content:center;border-radius:var(--border-radius)}.archive-page{min-height:calc(100vh - 200px);background:var(--background)}.archive-header{background:linear-gradient(180deg,var(--background-secondary) 0%,var(--background) 100%);padding:var(--spacing-2xl) 0;border-bottom:1px solid var(--border-color)}.archive-header h1{margin-bottom:var(--spacing-xs);font-size:2rem;color:var(--primary-color)}.archive-header .text-muted{font-size:1rem;color:var(--text-secondary)}.archive-search{display:flex;gap:var(--spacing-md);margin-top:var(--spacing-xl);flex-wrap:wrap}.archive-search .search-input-wrapper{flex:1;min-width:280px;display:flex;align-items:center;gap:var(--spacing-sm);background:var(--background-card);padding:.75rem 1rem;border-radius:var(--radius-lg);border:1px solid var(--border-color);box-shadow:var(--shadow-sm);transition:var(--transition)}.archive-search .search-input-wrapper:focus-within{border-color:var(--accent-color);box-shadow:0 0 0 3px var(--accent-soft)}.archive-search .search-input-wrapper input{flex:1;border:none;outline:none;font-size:1rem;background:transparent}.archive-search .btn-primary,.archive-search .btn-secondary{border-radius:var(--radius-lg)}.filters-panel{margin-top:var(--spacing-lg);padding:var(--spacing-xl);border-radius:var(--radius-lg);border:1px solid var(--border-color);background:var(--background-card);box-shadow:var(--shadow-sm)}.filters-panel h3{margin-bottom:var(--spacing-lg);font-size:1.15rem;color:var(--primary-color)}.filters-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:var(--spacing-lg);margin-bottom:var(--spacing-lg)}.filters-panel select{width:100%;padding:.625rem .875rem;border:1px solid var(--border-color);border-radius:var(--border-radius);font-size:1rem;background:var(--background-card);cursor:pointer}.filters-panel select:focus{outline:none;border-color:var(--accent-color)}.filters-actions{display:flex;gap:var(--spacing-md);justify-content:flex-end}.archive-content{padding:var(--spacing-2xl) 0}.archive-toolbar{display:flex;justify-content:space-between;align-items:center;margin-bottom:var(--spacing-lg);flex-wrap:wrap;gap:var(--spacing-md)}.results-count{margin:0}.results-count.text-muted{font-size:.95rem}.archive-view-toggle{display:flex;background:var(--background-card);border:1px solid var(--border-color);border-radius:var(--radius-lg);overflow:hidden}.archive-view-toggle .view-btn{background:none;border:none;padding:10px 14px;cursor:pointer;display:flex;align-items:center;justify-content:center;color:var(--text-light);transition:var(--transition)}.archive-view-toggle .view-btn:hover{color:var(--primary-color);background:var(--background-secondary)}.archive-view-toggle .view-btn.active{background:var(--accent-color);color:#fff}.archive-table-wrapper{overflow-x:auto;background:var(--background-card);border-radius:var(--radius-lg);border:1px solid var(--border-color);box-shadow:var(--shadow-sm)}.archive-table{width:100%;border-collapse:collapse;font-size:.95rem}.archive-table thead{background:var(--background-secondary);border-bottom:2px solid var(--border-color)}.archive-table th{padding:14px 16px;text-align:left;font-weight:600;color:var(--primary-color);white-space:nowrap}.archive-table td{padding:12px 16px;border-bottom:1px solid var(--border-color);color:var(--text-secondary)}.archive-table tbody tr:hover{background:var(--background-secondary)}.archive-table-title{max-width:280px}.archive-table-title span{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.archive-table-actions{width:1%;white-space:nowrap}.archive-badge{display:inline-block;padding:4px 10px;border-radius:var(--radius-sm);font-size:.8rem;font-weight:500}.archive-badge-case{background:#e3f2fd;color:#1565c0}.archive-badge-memory{background:#f5e6d3;color:#8b6914}.btn-sm{padding:.4rem .75rem;font-size:.875rem}.cases-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:var(--spacing-lg)}.loading-state,.empty-state{text-align:center;padding:var(--spacing-2xl);color:var(--text-secondary)}.empty-state{background:var(--background-card);border:2px dashed var(--border-color);border-radius:var(--radius-lg)}@media (max-width: 768px){.archive-search{flex-direction:column}.archive-search .search-input-wrapper{min-width:100%}.filters-actions{flex-wrap:wrap}.filters-actions .btn{flex:1;min-width:120px}.cases-grid{grid-template-columns:1fr}}.case-detail-page{padding:var(--spacing-2xl) 0;min-height:calc(100vh - 200px)}.btn-back{display:inline-flex;align-items:center;gap:var(--spacing-sm);background:transparent;color:var(--text-secondary);padding:var(--spacing-sm) 0;margin-bottom:var(--spacing-lg);transition:var(--transition)}.btn-back:hover{color:var(--accent-color)}.case-detail-card{padding:var(--spacing-2xl)}.case-detail-header{padding-bottom:var(--spacing-lg);border-bottom:2px solid var(--border-color);margin-bottom:var(--spacing-xl)}.case-detail-header h1{margin:0;font-size:2rem}.case-meta{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:var(--spacing-lg);margin-bottom:var(--spacing-xl)}.meta-item{display:flex;gap:var(--spacing-md);padding:var(--spacing-md);background:var(--background-secondary);border-radius:var(--border-radius)}.meta-item svg{color:var(--accent-color);flex-shrink:0}.meta-item strong{display:block;color:var(--primary-color);margin-bottom:var(--spacing-xs)}.meta-item p{margin:0;color:var(--text-secondary)}.case-section{margin-bottom:var(--spacing-xl);padding-bottom:var(--spacing-xl);border-bottom:1px solid var(--border-color)}.case-section:last-child{border-bottom:none}.case-section h2{display:flex;align-items:center;gap:var(--spacing-sm);font-size:1.5rem;margin-bottom:var(--spacing-md)}.case-section h2 svg{color:var(--accent-color)}.victims-list{list-style:none;display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:var(--spacing-md)}.victim-item{padding:var(--spacing-md);background:var(--background-secondary);border-radius:var(--border-radius);border-left:3px solid var(--accent-color)}.case-description{line-height:1.8;color:var(--text-secondary);font-size:1.05rem;white-space:pre-wrap}.documents-list{display:grid;gap:var(--spacing-sm)}.document-item{padding:var(--spacing-md);background:var(--background-secondary);border-radius:var(--border-radius);transition:var(--transition)}.document-item:hover{background:var(--background);box-shadow:0 2px 8px var(--shadow)}.case-detail-footer{padding-top:var(--spacing-lg);border-top:2px solid var(--border-color);margin-top:var(--spacing-xl)}.suggestion-form{margin-top:var(--spacing-lg);padding:var(--spacing-xl);background:var(--background-secondary)}.suggestion-form h3{margin-bottom:var(--spacing-lg)}.form-actions{display:flex;gap:var(--spacing-md);margin-top:var(--spacing-lg)}@media (max-width: 768px){.case-detail-card{padding:var(--spacing-lg)}.case-detail-header h1{font-size:1.5rem}.case-meta,.victims-list{grid-template-columns:1fr}.form-actions{flex-direction:column}.form-actions .btn{width:100%}}.auth-page{min-height:calc(100vh - 200px);display:flex;align-items:center;justify-content:center;padding:var(--spacing-xl) 0;background:linear-gradient(135deg,var(--background) 0%,var(--background-secondary) 100%)}.auth-container{width:100%;max-width:450px;padding:0 var(--spacing-lg)}.auth-card{padding:var(--spacing-xl)}.auth-card h2{margin-bottom:var(--spacing-xl);color:var(--primary-color)}.auth-card form{margin-bottom:var(--spacing-md)}.auth-card .btn{width:100%;margin-top:var(--spacing-md);justify-content:center}.error-message{background:#c0392b1a;color:var(--error);padding:var(--spacing-md);border-radius:var(--border-radius);margin-bottom:var(--spacing-md);border:1px solid var(--error)}.auth-link{color:var(--text-secondary)}.auth-link a{color:var(--accent-color);font-weight:500;transition:var(--transition)}.auth-link a:hover{color:var(--accent-light);text-decoration:underline}.contact-page{padding:var(--spacing-2xl) 0;min-height:calc(100vh - 200px);background:var(--background)}.contact-content{max-width:1000px;margin:0 auto}.contact-header{text-align:center;margin-bottom:var(--spacing-2xl)}.contact-header h1{margin-bottom:var(--spacing-md);color:var(--primary-color)}.contact-header .text-muted{font-size:1.05rem;color:var(--text-secondary)}.contact-grid{display:grid;grid-template-columns:1fr 2fr;gap:var(--spacing-xl)}.contact-info{display:flex;flex-direction:column;gap:var(--spacing-lg)}.contact-info .info-card{padding:var(--spacing-xl);text-align:center;border-radius:var(--radius-lg);border:1px solid var(--border-color);box-shadow:var(--shadow-sm);transition:var(--transition)}.contact-info .info-card:hover{box-shadow:var(--shadow);border-color:var(--accent-color)}.info-icon{color:var(--accent-color);margin-bottom:var(--spacing-md)}.info-card h3{margin-bottom:var(--spacing-sm);font-size:1.15rem;color:var(--primary-color)}.info-card p{color:var(--text-secondary);margin:0;font-size:.95rem;line-height:1.6}.contact-form-wrapper{padding:var(--spacing-xl);border-radius:var(--radius-lg);border:1px solid var(--border-color);box-shadow:var(--shadow-sm);background:var(--background-card)}.contact-form-wrapper .btn-primary{border-radius:var(--radius-lg);padding:.75rem 1.5rem}.success-message{background:#15803d14;color:var(--success);padding:var(--spacing-md);border-radius:var(--border-radius);margin-bottom:var(--spacing-lg);border:1px solid rgba(21,128,61,.3);font-weight:500}@media (max-width: 768px){.contact-grid{grid-template-columns:1fr}}.about-page{background:var(--background)}.about-hero{background:linear-gradient(145deg,var(--primary-dark) 0%,var(--primary-color) 50%,var(--secondary-color) 100%);color:#fff;padding:var(--spacing-2xl) 0;text-align:center;position:relative}.about-hero:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:radial-gradient(ellipse 80% 50% at 50% 0%,rgba(255,255,255,.06) 0%,transparent 50%);pointer-events:none}.about-hero .hero-content{position:relative;z-index:1}.about-hero h1{color:#fff;margin-bottom:var(--spacing-md);font-weight:700}.about-hero .hero-subtitle{font-size:1.1rem;color:#ffffffe6}.about-content{padding:var(--spacing-2xl) 0}.content-section{max-width:720px;margin:0 auto var(--spacing-2xl);text-align:center}.content-section h2{margin-bottom:var(--spacing-lg);color:var(--primary-color)}.content-section p{font-size:1.05rem;line-height:1.8;color:var(--text-secondary);margin-bottom:var(--spacing-md);text-align:left}.features-section{margin:var(--spacing-2xl) 0}.features-section h2{text-align:center;margin-bottom:var(--spacing-xl);color:var(--primary-color)}.features-section .features-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:var(--spacing-lg)}.features-section .feature-card{text-align:center;padding:var(--spacing-xl);border-radius:var(--radius-lg);border:1px solid var(--border-color);box-shadow:var(--shadow-sm);transition:var(--transition)}.features-section .feature-card:hover{transform:translateY(-4px);box-shadow:var(--shadow);border-color:var(--accent-color)}.feature-icon{color:var(--accent-color);margin-bottom:var(--spacing-md)}.features-section .feature-card h3{margin-bottom:var(--spacing-sm);font-size:1.2rem;color:var(--primary-color)}.features-section .feature-card p{text-align:center;color:var(--text-secondary);font-size:.95rem;line-height:1.6}@media (max-width: 768px){.about-hero h1{font-size:1.875rem}.content-section p{font-size:1rem}.features-section .features-grid{grid-template-columns:1fr}}.moderator-page{padding:var(--spacing-2xl) 0;min-height:calc(100vh - 200px)}.moderator-header{margin-bottom:var(--spacing-lg)}.moderator-header h1{margin:0}.quick-actions-top{display:flex;gap:var(--spacing-md);margin-bottom:var(--spacing-xl);flex-wrap:wrap}.btn-large{padding:14px 24px;font-size:1.05rem;font-weight:600;display:flex;align-items:center;gap:10px;flex:1;justify-content:center;min-width:200px}.btn-success{background:#28a745;color:#fff;border:none}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:var(--spacing-lg);margin-bottom:var(--spacing-2xl)}.stats-grid-uniform{grid-template-columns:repeat(4,1fr);align-items:stretch}@media (max-width: 1200px){.stats-grid-uniform{grid-template-columns:repeat(2,1fr)}}@media (max-width: 600px){.stats-grid-uniform{grid-template-columns:1fr}}.stat-card-link{text-decoration:none;color:inherit;display:block;height:100%}.stat-card{display:flex;align-items:flex-start;gap:var(--spacing-lg);padding:var(--spacing-xl);transition:opacity .15s ease,box-shadow .2s ease,border-color .2s ease;height:100%;min-height:140px;box-sizing:border-box}.stat-card.clickable{cursor:pointer;position:relative}.stat-card.clickable:hover{box-shadow:0 4px 12px 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0}.page-info{color:#666;font-size:.95rem}.loading-state,.empty-state{text-align:center;padding:80px 20px;background:#fff;border-radius:8px;color:#999;font-size:1.1rem}@media (max-width: 768px){.page-header{flex-direction:column;align-items:flex-start}.header-left{width:100%}.page-header h1{font-size:1.5rem}.page-header .btn{width:100%;justify-content:center}.toolbar{flex-direction:column;align-items:stretch}.toolbar-left,.toolbar-right{width:100%}.search-box{min-width:100%}.toolbar-right{justify-content:space-between}.filters-grid{grid-template-columns:1fr}.bulk-actions-bar{flex-direction:column;align-items:stretch}.bulk-actions{justify-content:stretch}.bulk-actions button{flex:1}.pagination{flex-wrap:wrap}}@media (max-width: 480px){.case-management-page{padding:20px 0}.page-header{margin-bottom:20px}.filters-panel{padding:16px}.view-toggle{width:100%}.view-btn{flex:1}}.suggestions-management-page{min-height:calc(100vh - 200px);padding:var(--spacing-2xl) 0}.suggestions-list{display:flex;flex-direction:column;gap:var(--spacing-lg)}.suggestion-card{padding:var(--spacing-xl);transition:all .2s}.suggestion-card:hover{box-shadow:0 4px 12px #0000001a}.suggestion-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:var(--spacing-md);gap:var(--spacing-md)}.suggestion-info{display:flex;align-items:center;gap:var(--spacing-md);flex-wrap:wrap}.suggestion-info h3{margin:0;font-size:1.2rem}.suggestion-meta{display:flex;gap:var(--spacing-md);color:var(--text-secondary);font-size:.9rem}.suggestion-content{margin-bottom:var(--spacing-lg)}.description{color:var(--text-secondary);line-height:1.6;margin-bottom:var(--spacing-md)}.contact-info{font-size:.9rem;color:var(--text-secondary)}.suggestion-actions{display:flex;gap:8px;padding-top:var(--spacing-md);border-top:1px solid #e0e0e0}.btn-approve:hover{color:#28a745;background:#d4edda}.btn-reject:hover{color:#dc3545;background:#f8d7da}.badge-success{background:#d4edda;color:#155724}.badge-danger{background:#f8d7da;color:#721c24}.modal-content{background:#fff;border-radius:12px;max-width:600px;width:100%;max-height:90vh;overflow-y:auto;box-shadow:0 10px 40px #0003}.btn-success{background:#28a745;color:#fff}.btn-success:hover{background:#218838}.btn-danger{background:#dc3545;color:#fff}.btn-danger:hover{background:#c82333}@media (max-width: 768px){.suggestion-header,.filter-buttons{flex-direction:column}.filter-btn{width:100%}.modal-footer{flex-direction:column}.btn{width:100%;justify-content:center}}.feedback-management-page{min-height:calc(100vh - 200px);padding:var(--spacing-2xl) 0}.back-to-moderator{display:inline-flex;align-items:center;gap:8px;margin-bottom:20px;padding:10px 16px;color:var(--primary-color, #2c3e50);text-decoration:none;font-size:.95rem;font-weight:500;border-radius:8px;transition:background .2s,color .2s}.back-to-moderator:hover{background:#0000000f;color:var(--accent-color, #8b6914)}.page-header{margin-bottom:var(--spacing-2xl)}.page-header h1{margin-bottom:var(--spacing-sm)}.subtitle{color:var(--text-secondary);font-size:1.1rem}.filters-bar{margin-bottom:var(--spacing-xl);padding:var(--spacing-lg);background:#fff;border-radius:12px;box-shadow:0 2px 8px #0000000d}.filter-buttons{display:flex;gap:var(--spacing-sm);flex-wrap:wrap}.filter-btn{padding:10px 20px;border:2px solid #e0e0e0;background:#fff;border-radius:8px;cursor:pointer;font-weight:500;transition:all .2s}.filter-btn:hover{border-color:var(--primary-color);background:#f8f9fa}.filter-btn.active{border-color:var(--primary-color);background:var(--primary-color);color:#fff}.feedbacks-list{display:flex;flex-direction:column;gap:var(--spacing-lg)}.feedback-card{padding:var(--spacing-xl);transition:all .2s;position:relative}.feedback-card.unread{border-left:4px solid var(--accent-color);background:#fffbf0}.feedback-card:hover{box-shadow:0 4px 12px #0000001a}.feedback-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:var(--spacing-md);gap:var(--spacing-md)}.feedback-info{display:flex;align-items:center;gap:var(--spacing-md);flex-wrap:wrap}.feedback-info h3{margin:0;font-size:1.2rem}.feedback-meta{display:flex;gap:var(--spacing-md);color:var(--text-secondary);font-size:.9rem}.feedback-content{margin-bottom:var(--spacing-lg)}.message{color:var(--text-secondary);line-height:1.6;margin-bottom:var(--spacing-md)}.contact-info{font-size:.9rem;color:var(--text-secondary);margin-bottom:var(--spacing-sm)}.reply-indicator{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;background:#d4edda;color:#155724;border-radius:6px;font-size:.85rem;font-weight:500}.feedback-actions{display:flex;gap:8px;padding-top:var(--spacing-md);border-top:1px solid #e0e0e0}.btn-action{background:none;border:none;padding:8px;cursor:pointer;border-radius:6px;display:flex;align-items:center;justify-content:center;transition:all .2s;color:#666}.btn-action:hover{background:#f0f0f0}.btn-view:hover{color:#06c;background:#e3f2fd}.btn-reply:hover{color:#8b6914;background:#fff8e1}.btn-delete:hover{color:#dc3545;background:#fee}.badge{padding:4px 12px;border-radius:12px;font-size:.85rem;font-weight:600}.badge-warning{background:#fff3cd;color:#856404}.modal-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:#00000080;display:flex;align-items:center;justify-content:center;z-index:1000;padding:var(--spacing-lg)}.modal-content{background:#fff;border-radius:12px;max-width:700px;width:100%;max-height:90vh;overflow-y:auto;box-shadow:0 10px 40px #0003}.modal-header{display:flex;justify-content:space-between;align-items:center;padding:var(--spacing-xl);border-bottom:1px solid #e0e0e0}.modal-header h2{margin:0;font-size:1.5rem}.close-btn{background:none;border:none;font-size:2rem;cursor:pointer;color:#666;line-height:1;padding:0;width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:50%;transition:all .2s}.close-btn:hover{background:#f0f0f0;color:#333}.modal-body{padding:var(--spacing-xl)}.detail-row{margin-bottom:var(--spacing-lg)}.detail-row strong{display:block;margin-bottom:var(--spacing-xs);color:var(--text-primary)}.detail-row p{margin:0;color:var(--text-secondary);line-height:1.6}.reply-section{margin-top:var(--spacing-2xl);padding-top:var(--spacing-xl);border-top:2px solid #e0e0e0}.reply-section h3{margin-bottom:var(--spacing-md);font-size:1.1rem}.reply-textarea{width:100%;padding:var(--spacing-md);border:2px solid #e0e0e0;border-radius:8px;font-family:inherit;font-size:1rem;resize:vertical;transition:all .2s}.reply-textarea:focus{outline:none;border-color:var(--primary-color)}.modal-footer{display:flex;gap:var(--spacing-md);padding:var(--spacing-xl);border-top:1px solid #e0e0e0;justify-content:flex-end}.btn{padding:10px 20px;border:none;border-radius:8px;cursor:pointer;font-weight:500;display:flex;align-items:center;gap:8px;transition:all .2s}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--primary-color);color:#fff}.btn-primary:hover:not(:disabled){background:var(--primary-dark)}.btn-outline{background:#fff;border:2px solid #e0e0e0;color:#666}.btn-outline:hover{border-color:#666;color:#333}.empty-state{text-align:center;padding:var(--spacing-2xl);color:var(--text-secondary);background:#f8f9fa;border-radius:12px}.loading-state{text-align:center;padding:var(--spacing-2xl);color:var(--text-secondary)}@media (max-width: 768px){.feedback-header,.filter-buttons{flex-direction:column}.filter-btn{width:100%}.modal-footer{flex-direction:column}.btn{width:100%;justify-content:center}}:root{--primary-color: #1e3a5f;--primary-dark: #152a47;--secondary-color: #2c4a6f;--accent-color: #a67c52;--accent-light: #c49a6c;--accent-soft: rgba(166, 124, 82, .12);--text-primary: #1f2937;--text-secondary: #4b5563;--text-light: #6b7280;--background: #f8f7f5;--background-secondary: #f0eeea;--background-card: #ffffff;--border-color: #e5e2dc;--shadow-sm: 0 1px 3px rgba(0, 0, 0, .06);--shadow: 0 4px 12px rgba(0, 0, 0, .08);--shadow-lg: 0 8px 24px rgba(0, 0, 0, .1);--error: #b91c1c;--success: #15803d;--warning: #ca8a04;--font-main: "Segoe UI", system-ui, -apple-system, sans-serif;--font-heading: "Georgia", "Times New Roman", serif;--spacing-xs: .25rem;--spacing-sm: .5rem;--spacing-md: 1rem;--spacing-lg: 1.5rem;--spacing-xl: 2rem;--spacing-2xl: 3rem;--radius-sm: 6px;--border-radius: 8px;--radius-lg: 12px;--radius-xl: 16px;--transition: all .2s ease}*{margin:0;padding:0;box-sizing:border-box}body{font-family:var(--font-main);color:var(--text-primary);background-color:var(--background);line-height:1.6;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}h1,h2,h3,h4,h5,h6{font-family:var(--font-heading);font-weight:600;line-height:1.3;color:var(--primary-color)}h1{font-size:2.25rem;margin-bottom:var(--spacing-md)}h2{font-size:1.75rem;margin-bottom:var(--spacing-md)}h3{font-size:1.35rem;margin-bottom:var(--spacing-sm)}a{text-decoration:none;color:inherit;transition:var(--transition)}button{font-family:var(--font-main);cursor:pointer;border:none;transition:var(--transition)}input,textarea,select{font-family:var(--font-main);transition:var(--transition)}.container{max-width:1200px;margin:0 auto;padding:0 var(--spacing-lg)}.container-wide{max-width:1400px;margin:0 auto;padding:0 var(--spacing-lg)}.section{padding:var(--spacing-2xl) 0}.card{background:var(--background-card);border:1px solid var(--border-color);border-radius:var(--radius-lg);padding:var(--spacing-lg);box-shadow:var(--shadow-sm);transition:var(--transition)}.card:hover{box-shadow:var(--shadow);border-color:#00000014}.btn{padding:.625rem 1.25rem;border-radius:var(--border-radius);font-weight:500;font-size:.95rem;display:inline-flex;align-items:center;justify-content:center;gap:var(--spacing-sm);transition:var(--transition)}.btn-primary{background:var(--primary-color);color:#fff;box-shadow:var(--shadow-sm)}.btn-primary:hover{background:var(--primary-dark);box-shadow:var(--shadow)}.btn-accent{background:var(--accent-color);color:#fff;box-shadow:var(--shadow-sm)}.btn-accent:hover{background:var(--accent-light);box-shadow:var(--shadow)}.btn-secondary{background:var(--background-card);color:var(--primary-color);border:1.5px solid var(--border-color)}.btn-secondary:hover{background:var(--background-secondary);border-color:var(--accent-color);color:var(--accent-color)}.input-group{margin-bottom:var(--spacing-md)}.input-group label{display:block;margin-bottom:.375rem;color:var(--text-secondary);font-weight:500;font-size:.9rem}.input-group input,.input-group textarea,.input-group select{width:100%;padding:.625rem .875rem;border:1px solid var(--border-color);border-radius:var(--border-radius);font-size:1rem;background:var(--background-card)}.input-group input:focus,.input-group textarea:focus,.input-group select:focus{outline:none;border-color:var(--accent-color);box-shadow:0 0 0 3px var(--accent-soft)}.text-muted{color:var(--text-light)}@media (max-width: 768px){h1{font-size:1.875rem}h2{font-size:1.5rem}h3{font-size:1.2rem}.container,.container-wide{padding:0 var(--spacing-md)}.section{padding:var(--spacing-xl) 0}}@media (max-width: 480px){.btn{width:100%;justify-content:center}}